When will they ever learn?

Where have all the rooms gone?
We booked and paid for our accommodation online, with specific requirement that it be on the ground floor with its own terrace. We showed up at the property to be told the room we requested was not available. They would, however, upgrade us to a deluxe room on the second floor.

The man asked at the front desk three different times what the f*** happened to our reservation. He got three different answers from three different staff:
(a) your reservation never came to us, sir.
(b) your travel agent submitted your reservation late, sir.
(c) there was a computer error, sir.

The uninterested staff seemed to think that giving us a minimum upgrade should shut us up. Of course we were not one bit mollified. They never admitted they double-sold their rooms, and then they would tell any kind of lie to make the problem go away.

Where have all the butter gone?
I told myself I would sleep off the aggravation, and looked forward to the buffet breakfast. My needs were simple and straightforward. Coffee, and pancakes hot off the griddle, some maple syrup and butter, and I would be happy. I would not even gripe about the pretend bacon and breakfast sausages.

I got the coffee. I got to the pancake counter. I got the pancake guy to make me a short stack of pancakes. Poured the maple syrup. Went to the bread section for butter. The container for butter was empty! There was actually a some-kind-of-waiter-body standing at the the bread section, and he let the butter run out! So by the time the chain of command worked its way to the kitchen and back, I had cold pancakes made soggy by the syrup and my mood just got more foul.

Where have all the clothes gone?
Against our better judgement, we had made this 3-day 2-night trip for the Paul Ropp sale. We got their invitation to attend their sale preview and thought that we would have a nice time cherry picking through the inventory ahead of the sale crowd.

We were disappointed at the small selection put up at the preview. And then we were disgusted to find that a lot more different styles were made avaiable the next day, the first day of the 5-day sale event.

We did not do as much rummaging through the clothes stacks as we would have liked. We had a plane to catch. No, we could not bear the thought of staying an extra day/night to deal with the ineptitude that is endemic to that island.

When will they ever learn? When will we ever learn?